My background is in healthcare, which means I'm trained to ask the right questions, pay attention to the details, and actually explain what's going on, not just hand you a form and move on. I got into mortgage brokering because the process is genuinely complicated, and most people go through it without anyone taking the time to walk them through it properly. I wanted to be that person. At the core of it, I just want to help people, whether that means explaining your options clearly or finding a solution that actually fits your life.